Privacy Policy
FlareOnPwr is committed to protecting your personal information and respecting your privacy rights in accordance with Taiwan's Personal Data Protection Act and international standards.
Information We Collect
When you interact with FlareOnPwr's educational platform, we collect information that helps us provide better learning experiences. This includes personal details you provide when enrolling in courses, such as your name, email address, phone number, and educational background.
We also gather technical information about how you use our website and learning platform. This includes your IP address, browser type, device information, and learning progress data. We use cookies and similar technologies to understand your preferences and improve our services.
We never collect sensitive financial information or store payment details on our servers. All payment processing is handled by secure third-party providers.
How We Use Your Information
Your information helps us create personalized learning experiences and communicate effectively about your educational journey. We use your data to track course progress, provide feedback, and send relevant updates about program schedules and new offerings.
- Delivering course content and educational materials
- Tracking your learning progress and achievements
- Communicating about schedules, assignments, and updates
- Improving our curriculum based on student feedback
- Providing technical support and assistance
- Sending newsletters about industry trends and opportunities
We analyze usage patterns to understand which teaching methods work best and where students might need additional support. This helps us continuously improve our educational approach.
Data Storage
Your information is stored on secure servers located in Taiwan and backed up in compliance with local data protection regulations. We maintain physical and digital security measures to protect against unauthorized access.
Retention Period
We keep your personal data for as long as necessary to provide our services, typically for the duration of your enrollment plus three years for academic records and compliance purposes.
Sharing and Disclosure
FlareOnPwr does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information with trusted partners who help us deliver our educational services.
This includes our learning management system providers, email communication platforms, and student support services. All partners are required to maintain the same level of data protection we provide.
We may disclose your information if required by Taiwan law, court orders, or government regulations. We will notify you of such disclosures unless legally prohibited from doing so.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act, you have several important rights regarding your personal information. We make it easy for you to exercise these rights through our student portal or by contacting our support team.
Access Rights
Request a copy of all personal data we hold about you, including learning records and communication history.
Correction Rights
Update or correct any inaccurate information in your student profile or academic records.
Deletion Rights
Request deletion of your personal data, subject to our legal obligations for academic record keeping.
Processing Limitations
Restrict how we process your data while maintaining essential educational services.
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption, secure authentication, and regular security audits.
All staff members receive privacy training and sign confidentiality agreements. Access to student data is limited to personnel who need it for educational purposes.
While we use industry-standard security practices, no system is completely secure. We encourage students to use strong passwords and report any suspected security issues immediately.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while optional cookies help us understand user preferences.
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features but won't prevent you from accessing course content.
We use analytics tools to understand how students interact with our learning platform. This data helps us identify areas for improvement and optimize the learning experience.
International Data Transfers
Some of our educational technology partners are located outside Taiwan. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and compliance with applicable data transfer regulations.
We carefully evaluate all international partners to ensure they meet our privacy standards and provide appropriate protection for student data.
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through email and prominently displayed on our website.
Continued use of our services after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions?
For privacy-related inquiries or to exercise your data rights, contact our Data Protection Officer:
Email: help@flareonpwr.com
Phone: +886222218924
Address: No. 108號, Zhongzheng Rd, Wujie Township,
Yilan County, Taiwan 268
We respond to privacy requests within 30 days and are committed to resolving any concerns about your personal data.